Privacy Policy - Feedo.ai
Effective Date: Nov 12, 2024
Introduction
Welcome to Feedo.ai! We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Feedo.ai ("we," "us," "our") collects, uses, discloses, and protects information that identifies or can be linked to you ("Personal Information") when you use our website, products, or services (collectively, "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our Services:
- Personal Information: Includes your name, email address, phone number, and other contact details provided during account creation or service use.
- Usage Data: Information about your interactions with our Services, such as browsing behavior, clicks, IP address, pages visited, and time spent on our platform.
- Device Information: Details about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to monitor user activity, store certain information, and enhance your experience on our platform.
2. How We Use Your Information
We utilize the collected information for various purposes, including:
- Providing and Improving Services: To deliver, maintain, and enhance Feedo.ai, including customer support and personalized recommendations.
- Communication: To respond to inquiries, provide updates, and deliver marketing materials with your consent.
- Analytics and Research: To understand how our Services are used and to improve functionality and user experience.
- Legal Compliance: To comply with legal obligations, such as responding to lawful requests from public authorities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third-party vendors who assist in delivering our Services, including hosting, analytics, and customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
4. Data Retention and Deletion
We retain Personal Information only as long as necessary to fulfill the purposes outlined in this policy. Once your information is no longer needed, we will securely delete it. If you wish to delete your data, please contact us at admin@feedo.ai. Note that we may need to retain certain information for legal or regulatory reasons.
5. GDPR Data Protection Rights
If you are located in the European Economic Area (EEA), you have the following rights under GDPR:
- Right to Access: Request access to your data.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data under certain conditions.
- Right to Restriction of Processing: Restrict processing of your data under specific circumstances.
- Right to Data Portability: Obtain a copy of your data in a commonly used format.
- Right to Object: Object to processing of your data, including for direct marketing.
To exercise any of these rights, please contact us at admin@feedo.ai.
6. Data Security
We employ reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to read their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, regulatory requirements, or other reasons. We will notify you of significant changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at admin@feedo.ai.